Manage a portfolio of 20–30 enterprise employer relationships to drive retention, renewals, and measurable customer value.
Analyze complex healthcare and customer-value data to diagnose account performance and develop proactive strategies.
Collaborate across sales, marketing, product, clinical, analytics, and operations teams to resolve customer challenges and strengthen partnerships.
Our partner is a digital healthcare company focused on expanding access to innovative healthcare solutions and delivering measurable outcomes for enterprise customers. They are a remote-first organization that emphasizes cross-functional collaboration and data-driven problem solving.
Lead a global team of Onboarding Success Managers for the Teamwork Collection, driving early customer outcomes through change management and technical guidance.
Build executive relationships with strategic customers, leveraging predictive signals and standardized frameworks to ensure product adoption and mitigate churn risks.
Scale onboarding programs, maintain operational excellence with tools like Gainsight and Salesforce, and champion customer advocacy to influence product improvements.
Atlassian's software products help teams all over the planet collaborate and unlock their potential. The company is committed to diversity and equity, with a global workforce that can work from any country where they have a legal entity, and offers competitive pay zones within the US.
Own and expand commercial relationships for Siena's highest-value accounts, driving renewal and expansion.
Build durable executive trust and map account stakeholders to prevent renewal risks.
Lead cross-functional execution by turning vague customer problems into clear action plans.
Siena is the Agent of Record for consumer brands, replacing ten or more disconnected tools with a single agent that owns the entire customer journey. We are a small, fully distributed global team with a low-ego, high-standard culture, enabling fast movement and real ownership.